How Manufacturing Industry is Optimizing Inventory and Production with AI-Powered Demand Forecasting CRM?

Business Challenge

One of our clients aimed to synchronize production schedules with fluctuating market demands while minimizing excess inventory and avoiding stockouts. The client needs to minimize excess stock, which ties up capital and resources while avoiding stockouts that can lead to lost sales and damaged customer relationships. The challenge was managing the delicate balance between production and demand, complicated by unpredictable market trends and consumer behavior patterns.

Cliky solution

Our process involved integrating the client's sales and inventory data into the CRM, setting up AI models for pattern recognition, and establishing a system for continuous learning and adjustment.

With an AI-driven CRM solution with an advanced Inventory management system, clients can analyze historical sales data, and market trends to predict future demand. This provides real-time data and analyzes customer behavior.

Quantitative Results

  • With the integration of AI models through Cliky CRM, the client experienced a remarkable 25% improvement in inventory efficiency.
  • The reduction of stockouts by 30% is another critical achievement. Stockouts, which occur when products are unavailable for sale.
  • The 40% increase in production schedule accuracy is one of the most impactful improvements.

Qualitative Results

  • The client reported better alignment between their production and sales departments and higher satisfaction due to more reliable product availability.
  • When production is in sync with sales, it leads to more efficient operations, as production can be adjusted in response to sales trends
  • By ensuring that products are available when customers need them, the company meets and potentially exceeds customer expectations.

Key Highlights

The standout achievement was the AI system's ability to learn from real-time data and progressively improve its accuracy, significantly reducing overproduction and underproduction incidents, thus delivering tangible cost savings and an enhanced ability to respond to market changes.

Customer Review

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Cliky transforms your workforce strategy by connecting performance management, employee engagement, and enhance your Cliky transforms Mr. Siddhartha Sen Majumdar Commercial Head, SRMB Realedge