The largest Steel manufacturing giant of Eastern India - SRMB was facing an absence of a structured process to authenticate and validate the legitimacy of meetings. Gaps like multiple, redundant & frequent meetings with the same prospects with no results made it difficult to ascertain the veracity of the meetings, leading to trust issues with clients and within the organization. There was no system in place to gather feedback after meetings. This omission hindered the client’s ability to assess the effectiveness of meetings, gather insights for improvement, and address any concerns raised by clients or stakeholders post-meetings.
The client sought to eliminate the challenges of false meeting claims and manipulative data which were leading to inefficiencies, disputes and trust issues in their business operations.
Cliky digitized the whole process and introduced a meeting management software integrated with a robust Know Your Customer (KYC) system. Our solution facilitates a seamless transition from manual to digital, offering features such as automated scheduling, real-time collaboration tools, and comprehensive reporting capabilities. The KYC component enhances this by adding a layer of trust and reliability, making it an indispensable tool for companies in the manufacturing industry looking to modernize their operations.
The key highlight was the
Integration of the KYC
process with the meeting
Solved the issue of
false meeting claims
Brought in a systematic
approach to managing
The time taken to implement this solution was remarkably short, leading to immediate benefits and significant improvement in dispute resolution and client relations.
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